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CUSTOMER SERVICE
Heads Up Technologies is committed to providing
unparalleled customer service. Our corporate
goal is to “Provide Best Overall Customer
Value.” With our FAA-approved repair
station, on-site digital recording studio,
extensive spares inventory and installation
and technical support personnel, we’ve
built a rock-solid reputation for reliable,
prompt, friendly service. Please contact
Heads Up for any of your support requests.
Warranty/Out-of-Warranty
Repairs:
Heads Up-manufactured products are covered
by a limited warranty, including parts and
labor. In addition, the company provides
out-of-warranty support on a time and material
basis.
Please contact us for any additional services
you may require including quick-turn support,
rental/exchange options and overhaul services.
service@heads-up.com
Contact: Jim Found
Phone: (972) 980-4890 x142
XM
Satellite Radio Activation Instructions:
Download
XM Radio Activation
XM WX Satellite
Weather Activation Instructions:
Download
XMD075 Instructions. (pdf)
Download
XMD076 Instructions. (pdf)
Scripting Services:
scripts@heads-up.com
Contact: Nathan Clewell
Phone: (972) 980-4890 x134
Download
Scripting and Programming Procedures here.
(.pdf)
Sample Audio Files:
Product Marketing
and Installation Support:
FAA-PMA
Eligibility Listing (All Products)
info@heads-up.com
Contact: David Groos
Phone: (972) 980-4890 x102
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