SATISFACTION SURVEY

Company
Your Name
Phone
*E-mail
Would you like to be contacted?

Have you recently acquired a Heads Up Technologies product and/or service?
Yes
No
If Yes, please select products/services

Passenger Briefing Systems
Checklist Management Systems
LED Lighting Product

XM Satellite Radio Systems
XM WX Satellite Weather Systems
Scripting Service
Annunciator Product
Other


Please rate the Company’s Products
(1:excellent, 2:good, 3:average, 4:fair, 5:poor) :

Product Quality
 
Product Reliability
 
Product Functionality
 
Product Availability
   
Please rate the Company’s Customer Support:
(1:excellent, 2:good, 3:average, 4:fair, 5:poor, 6:not applicable):

How satisfied are you with:


The ease to contact Heads Up Technologies for required support?
 
Communications and follow-up on problem resolution?
 
The knowledge and support provided by our distributor partners, if utilized?
 
That we offer the maintenance services you need?
   
Please tell us what we should do to improve the quality of support we provide to you or your organization:

Please rate the value of the Company’s products and services compared with the price paid?

   
Would you recommend Heads Up Technologies’ products and services to others in the industry?

 
   
Any Additional Comments?
   
 

 

We appreciate your feedback and your business. Should you have any questions about this survey, please contact David Groos at (972) 407-1131 x102

Thank you in advance for taking a few moments to complete the survey. (Responses will be utilized for Heads Up Technologies internal purposes only.)
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