Heads Up Technologies

Customer SErvice

Heads Up Technologies is committed to providing unparalleled customer service. Our corporate goal is to “Provide Best Overall Customer Value.” With our FAA-approved repair station, on-site digital recording studio, extensive spares inventory and installation and technical support personnel, we’ve built a rock-solid reputation for reliable, prompt, friendly service. Please contact Heads Up for any of your support requests.

Warranty/Out-of-Warranty Repairs:
Heads Up-manufactured products are covered by a limited warranty, including parts and labor. In addition, the company provides out-of-warranty support on a time and material basis.

Please contact us for any additional services you may require including quick-turn support, rental/exchange options and overhaul services.

Service Contact:
service@heads-up.com
Jim Found, VP of Customer Service
Phone: (972) 980-4890 x142

Scripting Services Contact:
scripts@heads-up.com
Nathan Clewell, Audio Technician
Phone: (972) 980-4890 x134

Sample Audio Files:

Briefing System – Male Voice | Female Voice
Checklist System – Male Voice | Female Voice

XM Satellite Radio Activation Instructions:
Download XM Radio Activation. (.pdf)

XM WX Satellite Weather Activation Instructions:
Download XMD075 Instructions. (pdf)
Download XMD076 Instructions. (pdf)