Passenger Briefing Systems
Q: How do I change my script?
A: The customer provides the script to Heads Up and it is entered into our system. A faxed or emailed copy of this script will be sent to the customer for final approval. Once approved, recording sessions will be arranged by Heads Up. Approximately two English language sessions are scheduled per month, and other languages are scheduled as necessary. Please contact us for any additional information or for any special requests.
Q: Will the PBS600 continue reprogramming if power is interrupted?
A: No. If there is a power interruption during reprogramming, the PBS600 should be powered down, PCMCIA programming card reinserted, and programming procedures repeated from the beginning.
Q: I just reprogrammed the PBS600. Why don’t I hear any briefings when they are playing?
A: The default volume setting for PBS600 briefings after reprogramming is zero. To change the volume, select a message group and play a briefing. As the briefing plays, use the volume buttons to adjust the briefing level to your desired setting. This procedure must be repeated for each message group.
Q: Can I reprogram the PBS600 “in the field”?
Q: Can we do our own recordings?
Q: Can the message be female or male?
A: Yes, Heads Up can offer professional female and male voice talents. Translation and recording services are available in most languages. Listen to sample English audio files utilizing male and female voice talents.
Q: Can I play the script CD that Heads Up sent to me from a regular CD player?
A: No. The script files on the CD are not recognized by a regular CD player. The PBS 250/400 products use a proprietary compression method.
Q: What software is utilized to program the PBS250/PBS400?
Q: Can I utilize my laptop to reprogram the PBS250 and PBS400 passenger briefing systems?